Does the invoice have to be in my name? what if I don't have it?


Yes.

The invoice or document proving the owner of the insurance must be in the name of the same person who contracts the insurance.

If you do not have a purchase invoice, we can insure a terminal as long as you have a delivery note, a sales contract or in general any document that proves that you are the owner of the phone and the date on which you purchased the terminal, identifying yourself in said Document the brand, model and IMEI of the terminal.