In your Client Area on the Web or through the APP.

Using the username and password that they send you in the welcome email.

Once you log in, you will have to do the following:
1. Select the correct policy. If you have several insured devices, check which one is damaged and select the policy linked to that device.
2. Fill in a simple form.
3. Select the type of claim and provide documentation.
4. Necessarily authorize the payment of the rest of the annuity. If you have a monthly payment, once the documentation has been reviewed and validated, you will be charged the rest of the annuity; And if you had already paid the entire annuity, you don't have to worry about anything.

Once the claim has been declared, you can track it through the APP or your Client Area on the Web.