Just follow these simple steps:

Through the APP or by accessing the Client Area of the Web, using the username and password that you indicated in the welcome email, you must complete the form to declare the claim.

In any case, you must provide us with the purchase invoice for the terminal.

If your screen breaks, you can choose whether you want to repair your phone in the repair shops network, or you prefer to have your terminal picked up at your home or office so that it can be repaired at their authorized repair centers.