MODO VACACIONES ON Todas las consultas recibidas del 19-AGO al 6-SEP se atenderán a partir del Lunes 7-SEP. Gracias Preguntas frecuentes

How does the trade-in process work with Ealyx?


The process follows these steps:

  1. Remote Valuation: When you make your purchase, you'll find the option to sell your used items with Ealyx for credit. Complete a short form with your product information, and you'll receive an instant estimated valuation.

  2. Apply the Value to Your Purchase: You can use the valuation as a direct discount on your purchase in two ways:
    - With Ealyx Pay: Select this option at checkout, and the estimated value will be applied immediately. You can then choose a payment plan for the remaining balance.
    - With another payment method: Complete your purchase as usual, and the value of your item will be credited once it passes inspection.

  3. Send Your Item: After completing your purchase, you'll receive instructions on how to send your used product to us.

  4. Product Inspection: Our team will verify the condition of the item. If there are any discrepancies with the description you provided, we'll contact you to confirm the details before proceeding.

  5. Payment Plan Adjustment: After inspection, the confirmed value will be applied to reduce the outstanding balance of your purchase. If there is any amount left to pay, it will be charged according to the payment plan you have chosen.