Contact

I have tried to contact you by email, form or chat but I do not receive a response

All inquiries we receive are usually answered in less than 24 business hours.

If you have not received a reply, please check your SPAM folder and update the message download. It is very possible that we have already answered you and stay there.
Do not forget to add our address to trusted domains or secure mail to correctly receive all our messages.


Do you have a contact telephone number?

Yes.

Our Customer Service phone number is +34 951592699 and WhatsApp +34 651050019
Our normal telephone service hours are from Monday to Friday from 10 am to 2 pm.
Weekends and holidays we do not answer calls.


I have tried to call you on the phone but no one answers

If you have called us during our business hours, we may be busy serving to another Customer.

Please try again later or, if you prefer, you can write to us on WhatsApp where we will reply as soon as possible.


Do you have a physical store?

Not.

This is one of the reasons that allow us to offer better prices to our Clients.

We have an office in Malaga for administrative purposes only.


Do you have your own technical service?

Not.

We do not repair and we are not technical service, we only work under Warranty with the Official Technical Services of each manufacturer in Spain and coverage throughout Europe.


Is your store reliable?

Yes, of course.

Our store is 100% reliable, we have more than 4000 positive opinions among all our profiles as a seller, ratings from Customers who have already purchased.
With an average satisfaction of 99% on independent & well-known portals as ReviGoogleFacebookWallapopTrustpilot or eBay.

In addition, your purchase with us is 100% secure, as demonstrated by our highest scores on external anti-fraud websites such as Scamdoc (99%) & Scamadviser (100/100)